DPS Trouble Shooting Depot Site

• Are you Experiencing Technical Difficulties?

Need tech support? Please submit your request to ITSupport@dpsnc.net 
or call 919-560-3837 and a DPS technician will reach out to you.

Chromebook Care & Troubleshooting

• Caring for your Chromebook
• Como cuidar su computadora
• Chromebook Troubleshooting
• Diagnóstico y solución de problemas técnicos con la computadora

Clever

• Clever login instructions for students
• Instrucciones para que el estudiante inicie una sesión

ZScaler

• ZScaler Guidance - Logging in away from School

Google Chrome Tips

• Updating Google Chrome OS on a Chromebook
• Cómo actualizar Google Chrome OS

How to get to NCED and Canvas

• Go directly to NCED Cloud
• Go to https://canvas.dpsnc.net then access NCEdcloud through the Student/Staff Login.
• Go to https://clever.com/in/dpsnc then click on NCEdcloud icon.
  **There are also shortcut links to each of the above in the "Quick Links" section of the Forest View Homepage for quick and easy access!

DPS Support Resources

• Parent Support Documents  (Spanish and English)
• Zoom for Parents (Spanish and English)
• Canvas Tutorial
• DPS Student/Family Login Support Video 
• Single Sign-On Modifications (English) 
• Single Sign-On Modifications (Spanish)
• One-to-One (1:1) Student Device Handbook and updated
• Parent/Student One-to-One (1:1) Technology Agreement.

AT&T and Verizon Hotspots

• Connecting to AT&T Moxie Hotspot  (English/Spanish)
• AT&T Moxee Hotspot Troubleshooting (English/Spanish)
  
  
• Connecting to Verizon Orbic Speed Hotspot-Please reach out via Support Form Below.  
• Verizon Hotspot Troubleshooting (English/Spanish)